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Certified appliance technicians Alexandria

REVIEWS

4.8
Rated 4.8 out of 5
4.8 out of 5 stars (based on 479 reviews)
5 star88%
4 star10%
3 star1%
2 star0%
1 star1%
Rated 5.0 out of 5

Above the Rest has become my go-to for appliance, plumbing and other repairs. They have never let me down and their work is impeccable. Because they know their business inside out, they can always make a plan, can source hard to get items, and all at a very reasonable price. It is a real pleasure to work with such a knowledgeable and professional team. Highly recommended!

Greta B
Rated 5.0 out of 5

They were great. They made the extra effort to get the parts ASAP and worked with my schedule to get the work done in the same day.

Kris B. Centreville, VA
Rated 5.0 out of 5

I highly recommend Above the Rest. They responded immediately and could arrange a service call within hours. They had parts in stock and a reasonable estimate provided ahead of booking the appointment. They arrived very punctually and treated my elderly Mom with great courtesy. Our old dryer was repaired perfectly, and quickly. No stress, no waiting, no surprises, except how well everything went!

Andrea H. Arlington, VA
Rated 5.0 out of 5

Excellent, upfront, courteous, and honest! Omar and Jason are great to work with! So HAPPY to FINALLY find repair people I can actually trust! HIGHLY recommend!

Lisa G. Burke, VA
Rated 5.0 out of 5

Omar was fantastic. He diagnosed the problem with our fridge over the phone a searched for the part online. He provided same day service after the manufacturer cancelled their repair visit three times in a week. We will definitely call again!!

Rebecca C. Arlington, VA
Rated 5.0 out of 5

Umar was very professional and courteous during our scheduling process. He understood when I wanted to research other options before going with this company. I'm so glad I did! The tech, Jason, was right on time and did an excellent job of repairing my washing machine. Thank you very much! Highly recommend!

Laura L. Laurel, MD
Rated 5.0 out of 5

This customer service was first rate. I made a mistake in scheduling and Omar was very kind and professional. He allowed us to keep the appointment even though I was very late. I highly recommend.

Karin P. Alexandria, VA
Rated 5.0 out of 5

Omar and Jason were great! They communicated well, provided great and quick service! Would definitely recommend

Tamara D. Silver Spring, MD
Rated 4.0 out of 5

This company was great. One issue only was a communications delay. We needed a part. Then company needs to be more aggressive about circling back to the customer to tell them what's going on. They sent us a good guy to fix it.

Cindy B. Reston, VA
Rated 5.0 out of 5

They were upfront about the price and service that was needed for my dryer fixed what i called about and found another issue with it and offered to get the other part and return to replace it with no additional service charge

David N. Temple Hills, MD
Rated 5.0 out of 5

Workman went out of his way to do the work and more. On time, called ahead. Very professional. Resonable cost for the work he did.

Donald S. Annandale, VA
Rated 5.0 out of 5

Omar is very agreeable and smart- able to send the replacement piece with the repairman. Repairman was competent and fixed the washer in a timely fashion.

Linda H. Reston, VA

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Reviews:

Rated 5.0 out of 5

Above the Rest has become my go-to for appliance, plumbing and other repairs. They have never let me down and their work is impeccable. Because they know their business inside out, they can always make a plan, can source hard to get items, and all at a very reasonable price. It is a real pleasure to work with such a knowledgeable and professional team. Highly recommended!

Greta B
Rated 5.0 out of 5

They were great. They made the extra effort to get the parts ASAP and worked with my schedule to get the work done in the same day.

Kris B. Centreville, VA
Rated 5.0 out of 5

I highly recommend Above the Rest. They responded immediately and could arrange a service call within hours. They had parts in stock and a reasonable estimate provided ahead of booking the appointment. They arrived very punctually and treated my elderly Mom with great courtesy. Our old dryer was repaired perfectly, and quickly. No stress, no waiting, no surprises, except how well everything went!

Andrea H. Arlington, VA
Rated 5.0 out of 5

Excellent, upfront, courteous, and honest! Omar and Jason are great to work with! So HAPPY to FINALLY find repair people I can actually trust! HIGHLY recommend!

Lisa G. Burke, VA
Rated 5.0 out of 5

Omar was fantastic. He diagnosed the problem with our fridge over the phone a searched for the part online. He provided same day service after the manufacturer cancelled their repair visit three times in a week. We will definitely call again!!

Rebecca C. Arlington, VA
Rated 5.0 out of 5

Umar was very professional and courteous during our scheduling process. He understood when I wanted to research other options before going with this company. I'm so glad I did! The tech, Jason, was right on time and did an excellent job of repairing my washing machine. Thank you very much! Highly recommend!

Laura L. Laurel, MD
Rated 5.0 out of 5

This customer service was first rate. I made a mistake in scheduling and Omar was very kind and professional. He allowed us to keep the appointment even though I was very late. I highly recommend.

Karin P. Alexandria, VA
Rated 5.0 out of 5

Omar and Jason were great! They communicated well, provided great and quick service! Would definitely recommend

Tamara D. Silver Spring, MD
Rated 4.0 out of 5

This company was great. One issue only was a communications delay. We needed a part. Then company needs to be more aggressive about circling back to the customer to tell them what's going on. They sent us a good guy to fix it.

Cindy B. Reston, VA
Rated 4.0 out of 5

Samsung Dryer Repair Got a discount but ended up paying something like $50 for a part I found on amazon for $9 Base service was $149 which was reasonable. Jason (the tech) was nice and knowledgeable. Would use again

Jeff O. Sterling, VA
Rated 5.0 out of 5

They were upfront about the price and service that was needed for my dryer fixed what i called about and found another issue with it and offered to get the other part and return to replace it with no additional service charge

David N. Temple Hills, MD
Rated 5.0 out of 5

Workman went out of his way to do the work and more. On time, called ahead. Very professional. Resonable cost for the work he did.

Donald S. Annandale, VA
Rated 5.0 out of 5

Omar is very agreeable and smart- able to send the replacement piece with the repairman. Repairman was competent and fixed the washer in a timely fashion.

Linda H. Reston, VA
Rated 5.0 out of 5

Very efficient and polite, they contacted me right away and squeeze this property on the very next appointment. I will still need to check with tenant about the appliances performance, but I am really happy so far

Daniela T. Silver Spring, MD
Rated 5.0 out of 5

I was having issues with a wall oven, garbage disposal and fridge. Called 3 appliance repair places before placing an ad here and all three said “we dont work on those brands” (LG, Kenmore and Fridgidaire). Not sure how thats possible… So I posted the job here. Not 1 minute later, Omar called asking for more information (models, timing, etc.). He was willing to work around my schedule, he made sure I knew exactly what would need to be done and he had someone out (on time) the morning I had requested. I am very pleased with the pricing, quality and timing of this company. Wish I could find something to criticize them about (hate giving GLOWING reviews) but everything went exactly the way it should.

Alan A. Kensington, MD
Rated 5.0 out of 5

Fair and honest. Diagnosed our fridge problem and discovered the compressor was broken. Suggested we call the manufacturer since it was under warranty, which saved us a ton. Only charged us a minimal service call fee. Will use them again for future needs.

Mark S. Sterling, VA
Rated 4.0 out of 5

The gentlemen were very courteous. The serviceman arrived in a timely manner. The work was completed and the area was clean. I would be glad to tell everyone about Above the Rest Appliance Repair. Thank you.

Muriel W. Manassas, VA
Rated 5.0 out of 5

My 9-yr-old dryer simply died. Over the next two days I was trying to decide whether it could be repaired or had to be replaced when Home Advisor connected me to Above the Rest. I called on Friday, Omar sent Bobby out to my house on Saturday with the needed new parts, and everything was fixed in just a couple of hours. I did not imagine it would be that quick and easy on my part! Cost about half what it would have to replace, without all of that hassle. I'm delighted!

Elizabeth B. Kensington, MD
Rated 5.0 out of 5

After trying to work with two other companies, one was Sears and the other was We Repair Appliances with no solution to my Oven issue. Umar was able to give great customer service and solve the problem. I would Use Above the Rest Appliance repair again and recommend them. The are honest , come on time and pricing is reasonable. Tim Morrison

Tim M. Vienna, VA
Rated 5.0 out of 5

Did a good job

Linda H. Springfield, VA
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